FAQ ・ FABRIC GUIDE
Frequently Asked Questions & Fabric Guide
Answers about Greentex original Taiwan digital-print fabrics — materials, ordering, samples, OEM and care.
About Greentex & our fabrics
What is Greentex?
Greentex is a fabric trading company based in Yokohama, Japan, and the only official distributor in Japan of original Taiwan-made digital-print fabrics. We support small lots, OEM and custom production of both fabric and finished products. Browse our Taiwan fabric collection.
Why choose Greentex Taiwan digital-print fabric?
Greentex is the only official distributor in Japan of these original Taiwan patterns, with flexible small-lot, OEM and custom orders. Digital printing gives vivid, fine, multi-color designs, and every roll is shipped after our own A-grade quality inspection.
Materials & specifications
Which materials do you offer, and what are they good for?
Greentex offers eight base materials, including 20s sheeting, 10s heavy sheeting, oxford, twill, triple gauze and double gauze. Sheeting suits pouches and bedding; oxford and twill suit bags and school goods; double gauze suits baby items. See the fabric list for the material of each pattern.
What is the fabric width?
The standard width is about 110cm. Some materials (such as double gauze and twill) are about 150cm. Please check each product page for the exact width.
Will the color differ from the screen?
Colors may differ between your screen and the actual fabric, and slight color differences can occur between production lots. If color is important, please request a sample first — Greentex always confirms color with a sample before starting full production, especially for original or custom patterns.
Is the quantity exact? Any flaws?
Due to the nature of digital printing, quantity can vary by about ±5m, and billing is based on the length actually delivered. Every order is inspected and shipped as our own A-grade standard. Very minor color shifts or slight marks inherent to printing may be treated as acceptable.
Ordering & terms
What is the minimum order (MOQ)?
The basic minimum order is from 100m. We also handle material changes and fully original pattern production. For custom work, see our Custom page.
How long is the lead time?
Taiwan-made original digital-print fabric usually arrives in Japan within about two months of order. Timing can vary with stock and item.
Can I get a sample? Is it free?
Samples of Taiwan fabric are free; you only cover the shipping. Apply from the "Sample request" link on each product page.
Can you do OEM / custom production?
Yes. Fabric OEM starts from 100m with about two months to delivery in Japan; finished sewn products depend on the item, so we advise individually. Start from fabric inquiry or product inquiry.
What payment methods are available?
We accept credit card and bank transfer. Overseas customers pay by international bank transfer in principle, and overseas shipping is handled case by case.
Can I return or exchange?
As fabric is made to order, we cannot accept returns or exchanges for customer convenience. We do handle clearly defective or mis-shipped items individually — please contact us.
Can I reorder the same pattern?
Yes, the same pattern can be reproduced. Note that slight color differences can occur between lots, and lead time varies each time (about two months if it needs to be reproduced).
Can I sell products made from your fabric?
Yes — products made from Greentex original Taiwan patterns can be sold commercially. Licensed patterns (character designs such as MOOMIN) have separate terms, so please ask us for those.
What artwork format do you need for an original OEM pattern?
Please prepare high-resolution image data (around 300dpi). We accept major formats such as AI, PSD, PNG and JPG, and can help with repeat (tiling) adjustments for continuous patterns. Start from fabric inquiry.
Do you require a deposit? What are the payment terms?
Payment terms depend on the order and the customer (we accept credit card and bank transfer; overseas is by international transfer). Details such as deposits or monthly closing are arranged individually — please ask your contact.
How thick is the fabric? Is it see-through?
Thickness and opacity are hard to convey accurately on screen or in text, so if you're concerned we recommend checking a sample of the actual fabric (see also "Which materials do you offer" for the feel of each material).
Can I buy less than 100m?
Patterns we have in stock can be bought in small quantities. New production and new patterns start from 100m. Small-lot stock varies by pattern, so please feel free to ask.
Do you have a catalog?
Yes — we have catalogs and new-pattern materials for the fabrics we carry. Please contact us if you'd like one.
What finished products can you make (product OEM)?
From fabric goods such as tote bags, pouches and handkerchiefs, to corporate novelties, commemorative items and event giveaways, to sewn products like clothing and hats. It depends on the item, so we advise individually — start from product inquiry.
Are your fabrics environmentally friendly?
Digital printing uses less water than traditional dyeing, and small-lot production helps reduce overproduction and wasted stock. Greentex aims for earth-friendly manufacturing.
Care
How do I wash and care for the fabric?
Pre-wash once before sewing, since cotton shrinks a little at first. Wash dark or printed fabric separately as color may bleed at first; use a mild detergent and avoid bleach and long soaking. Dry in the shade — strong sunlight fades prints. Natural fading over repeated washing is normal for printed fabric.
Last updated: 2026-07-01 ・ Greentex Co., Ltd.